Chris DeVany

Founder and President, Pinnacle Performance Improvement Worldwide

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About the Speaker

Chris DeVany, Founder and President, Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. He has published numerous articles in the fields of management, leadership, team-building, project management, sales, customer service, ethics, diversity and work-life balance, in publications ranging from ASTD/Performance in Practice to Customer Service Management.  His book, “90 Days to a High-Performance Team”, has been published by McGraw Hill, and is helping thousands of team leaders and managers improve performance. Chris has distinguished himself professionally by serving Corporate America as manager and trainer of project management, IT, sales, customer service and marketing professionals.  Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.  He has assisted these organizations in developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.

Key Benefits of Attending

• Approach Intact Teams: Learn how to effectively lead an intact team as their new supervisor. 
• Develop Your Management Game Plan: Create a personalized strategy for effective management
• Motivate Your Direct Reports: Discover techniques to inspire and improve your team’s performance. 
• Think and Act Strategically: Gain insights into strategic thinking and decision-making. 
• Handle Difficult Conversations: Develop the skills to navigate challenging discussions with confidence.
• Address Skill Gaps: Identify and bridge any professional development gaps you may have. 
• Stay Up-to-Date: Stay current with industry advancements through continuing education.